From Here to Care Community Initiative

Because everyone deserves to travel safely.

At VirtualTravelClinic.ca, we believe no one should miss out on safe, informed travel because of financial barriers. That’s why we created the From Here to Care Community Initiative: a program that helps ensure all Canadians can still access expert travel health guidance. Through this initiative, eligible applicants may receive free or discounted consultations to support safe, informed journeys.

Our Mission

To increase access to travel health services by providing free or discounted consultations to Canadians experiencing financial hardship.

Who’s Eligible?

You may qualify for support through From Here to Care Community Initiative if:

  • You’re a Canadian resident
  • You’re travelling in the next 3 months
  • You’re facing financial hardship, such as:
    • Low household income
    • Receiving government benefits (e.g., ODSP, OW, EI)
    • Being a full-time student with limited income
  • You’re travelling for:
    • A family emergency (e.g., illness, death)
    • A volunteer or humanitarian trip
    • Another valid, time-sensitive reason

How It Works

  1. Fill out the application
    Tell us about your trip, your financial situation, and why you’re applying.
    🔗 Apply Here
  2. We review your submission
    Our team will carefully review your application using clear eligibility criteria. We assess factors like financial need, purpose of travel, and timing. All applications and information is kept confidential.
  3. Receive your award status
    Within 2 business days, you’ll receive an email with:
    1. Your discount details (0%–100%)
    2. A one-time code and how to use it
    3. Instructions for booking
  4. Book your appointment
    Use your code at checkout. Please note: discounts apply to the consultation and prescription, not medications or vaccines.
woman carrying toddler point at hot air balloon

Ready to Apply?

Click below to access the application form—it only takes 5 minutes.

If you have questions or run into issues, don’t hesitate to contact us.

Frequently Asked Questions

Yes! If you’ve already booked, you can still submit an application. If approved, we’ll issue a refund matching the awarded discount.

Unfortunately, no. At this time, appointments booked through this initiative are non-cancellable and non-reschedulable.

You’re welcome to reapply six months after your original application.

If you can’t provide documents, you can self-declare financial hardship in the form.

Absolutely. All information is reviewed in confidence and used only to assess eligibility.

What Our Customers Are Saying

Certified Travel Health Experts on Your Side

Real medical credentials. Real travel insights. Real peace of mind.
  • Advice from International Society of Travel Medicine experts (ISTM-certified) —backed by real travel health experience
  • Appointments 7 days a week—mornings, evenings, and everything in between
  • Registered Nurses with 100+ hours of travel-specific training
  • All plans reviewed by a certified travel doctor—for safety and confidence
  • Proudly Canadian-owned—your health and travel experience come first
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Photo of Dr. Sam Gutman, the CEO & CMO of Rockdoc

Dr. Sam Gutman

CEO and Chief Medical Officer
MD CCFP(EM/SEM) FCFP

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Photo of Dr. Shaan Pawa, The Associate Medical Director at Rockdoc

Dr. Shaan Pawa

Associate Medical Director
MD CCFP-EM, CTH®

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Photo of Kristyna Sorenson, The Director of Clinical Services at Rockdoc

Kristyna Sorensen

Medical Operations Manager
RN, BSN

Contact Us

Do you have questions about Virtual Travel Clinic? Find answers to the most frequently asked questions here or chat with one of our friendly Customer Success representatives.

Customer Success Hours

9:00AM – 8:00PM EST (Monday – Thursday)
9:00AM – 5:00PM EST (Friday)